I attempted to use my credit card online but the transaction was declined and now I see transactions in my card history. How do I get a refund?
All transactions you make online begin with an pre-authorization hold of the purchase amount on your credit card. If a transaction fails, the pre-authorization reverses automatically. This can take up to 3-5 business days depending on your bank. Please note some banks include pre-authorizations with real transactions on their app, which can be confusing.FAQS