What should I do if I need to cancel my child’s lunch order?
To cancel a meal, go to your Past Receipts and press the Cancel button. If you cancel before the cutoff time, you will receive a credit for future use. Atlantic Regions, Ontario, and Alberta: You can cancel any meal for a full account credit anytime before the scheduled delivery date by visiting Past Receipts under your Account. On the scheduled date of the meal delivery, you can email [email protected] prior to 8am to receive a credit. British Columbia: Please cancel your order 48 hours in advance. Orders not cancelled on time will still be served. Quebec: Please cancel your order by midnight the night before your order will be fulfilled.
FAQS